Contact Us

This Contact Us page provides the official business and customer support information for Zvka.

OUR IDENTITY

Legal Business Name: 6ONE5 RETAIL CONSULTING PTY LTD
Store Name: Zvka
Physical Business Address: 100 Walker St, North Sydney, NSW 2060, Australia
ABN: 15 108 339 395
ACN: 108 339 395

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: info@zvka.shop
Business Phone Number: +61 405 148 807

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition.